Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Status update doesn't post in an event.

10 years 4 weeks ago
  • James's Avatar
    Topic Author
  • James
  • Offline
  • Fresh Boarder
  • Posts: 10
  • Thank you received: 0
Licenses:
JomSocial Expired

I have the latest version of JomSocial running on the latest version of Joomla 3.

I have tried to post a status update on both of the events that I have created on my site, but when I try the text just disappears. If I only type in one word it goes through fine, but if I type in 2 or more words the text just disappears and nothing happens in the stream.

10 years 4 weeks ago
Licenses:

Hi, James.

I was able to catch error on your site:

POST dizchat.com/index.php 406 (Not Acceptable) joms.jquery-1.8.1.min.js:21
send joms.jquery-1.8.1.min.js:21
bG.extend.ajax joms.jquery-1.8.1.min.js:21
e ajax.js:28
i.extend.onPost default.js:157
bG.event.dispatch joms.jquery-1.8.1.min.js:14
b6.handle.b4

I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 4 weeks ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

This is htaccess issue, please make sure you use original htaccss file from joomla itself for fixing this

10 years 4 weeks ago
  • James's Avatar
    Topic Author
  • James
  • Offline
  • Fresh Boarder
  • Posts: 10
  • Thank you received: 0
Licenses:
JomSocial Expired

I haven't changed anything with the htaccess file, I did a fresh install and then I installed jomsocial, I've only added one 3rd party plugin which isn't even enabled.
This is a brand new website, so I'm not sure why the htaccess file would already be causing problems.

10 years 3 weeks ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi James,

Well, this issue caused by htaccess I disabled "Use URL rewriting" configuration and everything is working fine..

thank you

10 years 3 weeks ago
  • James's Avatar
    Topic Author
  • James
  • Offline
  • Fresh Boarder
  • Posts: 10
  • Thank you received: 0
Licenses:
JomSocial Expired

Dimas Tekad Santosa wrote: Hi James,

Well, this issue caused by htaccess I disabled "Use URL rewriting" configuration and everything is working fine..

thank you


I just tried to post more than a 1 word comment on one of my events, and even created a new event and cannot post more than one word still on the status update.

10 years 3 weeks ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi james,

Do you activate the mod_security on your apache server / cpanel configuration? I think this issue caused by it. Please you disabled it..

thank you

10 years 3 weeks ago
  • James's Avatar
    Topic Author
  • James
  • Offline
  • Fresh Boarder
  • Posts: 10
  • Thank you received: 0
Licenses:
JomSocial Expired

I haven't activated anything, how would I check to see if it is active, and how do I disable it if it is?

10 years 3 weeks ago
  • James's Avatar
    Topic Author
  • James
  • Offline
  • Fresh Boarder
  • Posts: 10
  • Thank you received: 0
Licenses:
JomSocial Expired

Also, this is no longer just a problem in Events, it's a problem site wide on all status updates. I found that if a posted is pasted into the Status Update field it will go through and post, it will only not post when a message is actually typed into it.

10 years 3 weeks ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Aha james, I forgot you created this topic, so you dont need create new topic anymore (in another topic I said that :))

I need the cPanel access, so I can inspect this issue further..

thank you

10 years 3 weeks ago
  • James's Avatar
    Topic Author
  • James
  • Offline
  • Fresh Boarder
  • Posts: 10
  • Thank you received: 0
Licenses:
JomSocial Expired

I've updated my info with my cpanel login

10 years 3 weeks ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi Jemas,

Ah you are using goddady server too, i think this is conflict issue Jomsocial and godaddy, anyway I just curious with this one, can you ask to godaddy to disabled mod_security on your hosting? because when I tried disable it from htacess is useless, I wanna make sure this issue caused by mod_security or not.

thank you

10 years 3 weeks ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

Our developer already fix this issue on your site, please check again..

thank you

10 years 2 weeks ago
  • James's Avatar
    Topic Author
  • James
  • Offline
  • Fresh Boarder
  • Posts: 10
  • Thank you received: 0
Licenses:
JomSocial Expired

Everything appears to be working again, thanks!

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW