Hey, I'm not really sure what happened overnight but when we try to view out events the page displays like this now:
awesomescreenshot.com/0d32gl1175
when inspecting the element and checking the red alert, this was what came up.
Uncaught ReferenceError: joms is not defined 299-younitus-2014-bodhicitta:2
Uncaught ReferenceError: joms is not defined 299-younitus-2014-bodhicitta:444
Uncaught ReferenceError: joms is not defined 299-younitus-2014-bodhicitta:486
Uncaught ReferenceError: joms is not defined 299-younitus-2014-bodhicitta:580
Failed to load resource: the server responded with a status of 404 (Not Found)
www.magnoliamiracle.com/event/viewevent/...7a6a5fa039030858.jpg
Uncaught TypeError: Cannot read property 'keys' of null
Live site:
www.magnoliamiracle.com/event
Thanks for the assistance!
Hi, Hao.
Ups! It seems that whole header is gone...
No <body> tags in code...
Did you customized any JomSocial files?
Please provide us with working FTP credentials, probably we'll need to check some files.
First what can you try is to reinstall JomSocial (make a safe copy before that, you can use Akeeba backup)
Hey Michal,
This was just installed with the latest version.
I can try to reinstall but will we lose all of our data? we have over 6k members on the site and it's a live one.
Also i updated original post with FTP please let me know how that goes.
Thanks a bunch!
Hi, Hao.
You shouldn't loose any data (but always a safe copy is a good idea :) ).
Re-installation should replace all files... so you could loose only customization, if you made any, and only if they ware applied to core files or to templates without using override feature.
Hi, Hao.
I can't connect to your FTP:
Odpowiedź 220-#########################################################
Odpowiedź 220-Please upload your web files to the public_html directory.
Odpowiedź 220-Note that letters are case sensitive.
Odpowiedź 220-#########################################################
Odpowiedź 220 This is a private system - No anonymous login
Polecenie: USER djclass
Odpowiedź 331 User djclass OK. Password required
Polecenie: PASS *******
Odpowiedź 530 Login authentication failed
Username or password is wrong.
Also I cant install any FTP app in your system as it exhaust memory limit...
Michal
Sorry i've mistyped the username. I updated now with the correct username. it should be This email address is being protected from spambots. You need JavaScript enabled to view it.
Also how would i lift the limit for ftp then? It seems to be fine on my end as i can upload and install.
Thanks
Hi, Hao.
Don't worry about memory limit now ;)
I confirm that I have access to your FTP.
My shift today is nearly ended, so if I don't post answer today, then please check it tomorrow.
Hi, Hao.
From 8 AM to 4 PM but in different time zones: +1 GMT and +8 GMT.
Hi, Hao.
This module "Jticketing Buy Event" was the trouble maker. I disabled it and now events pages are loading correctly:
www.magnoliamiracle.com/event/viewevent/...sic-camping-festival
Please confirm if it works also for you.
yes this seems to work now and indeed was that. what should we do now, just remove that and try to reinstall the application?
i just realize that going to edit event doesn't work either with that mod disabled.
www.magnoliamiracle.com/event/edit?eventid=299