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Not all guests shown in the Confirmed Guests module

10 years 3 months ago
  • Jan's Avatar
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Hello,

we have an event which has (according to the wall) 6 guests but in the module which shows the confirmed guests, there are only three guests shown.
Event ID is 287

Could you please check why the information in the module is not correct?

Thanks,
Tobias

10 years 3 months ago
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Hi, Jan.

Ups? Something goes wrong on your site?
There is no JomSocial toolbar... and every click on other user profile shows 403.
Please check permission settings.

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10 years 3 months ago
  • Jan's Avatar
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Hi Michal,
sorry your user had wrong permission.
Please try again.
Thanks

10 years 3 months ago
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Hi, Jan.

I saw the event. There is 4 attendee in front end and in backend also 4. So everything seems to be ok.
In activity stream is "sanne und 5 andere - nehmen am Event Plauderstündchen, weil es so schön war..... teil." and probably they ware attendee but quit a while after and stream was not updated.

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10 years 2 months ago
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HI Michal,

thank you for you reply.
I checked directly on database. Can you confirm that status 1 in the table community_events_members means that the user is attendee?
If yes, you are right and everything is ok because there are 4 users with this status in the database.

Do you know why the stream is not updated?

10 years 2 months ago
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Hi, Jan.

Yes, I confirm that :)

Stream update seems to be a bug... I'll check it on my installation and post here results.

UPDATE

No, I can't confirm that. On my installation this message is updated each time user quits from event.
Please could you test it on your installation if this is an exception or it is happening all the time?

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10 years 2 months ago
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I checked some other events and it seems that this happens every time.

I also checked the jomsocial demo under demo.jomsocial.com/demos/ and the message was not updated there too. What is triggering the update?

10 years 2 months ago
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Hi, Jan.

My installation is a quite fresh one, I started with 3.1.0.3... so I could means that installation upgraded from previous version are affected. Yes, I saw it on our Community too. I'll report this as a bug.

- Instead of saying: 'it's not working', explain the problem in detail.
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The following user(s) said Thank You: Jan
10 years 3 weeks ago
Licenses:

Hi, Jan.

Please upgrade to current version of JomSocial -> JomSocial 3.2.0.1 and check if issue still persist.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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