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Help to regain access to old JomSocial Account

3 years 2 months ago


I have an existing JomSocial Account which I am trying to regain access to. At this point I don't remember if it has anything of value, i.e. Subscriptions / Purchase History etc. However the problem is the Domain I used to trade under and hence the email address registered to the account is no longer registered so I cannot just reset the password. Who can I contact at JomSocial to discuss in private?

Thanks in advance.

3 years 2 months ago


Thank you for contacting us.
Please, mail me at: This email address is being protected from spambots. You need JavaScript enabled to view it..
I'm sure we'll help you to recover access to your old account.
Please, send us what email or user name was used for that account.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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