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Can't access support forums of Guru Pro

7 years 7 months ago
Licenses:
JomSocial Expired GURU Expired

Hi there !

I have a Jomsocial Pro and Guru Pro subscription . It is impossible for me to post messages in the forum Guru Pro to seek assistance.
Thank you to let me know how to get assistance on Guru Pro.


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7 years 7 months ago
Licenses:

Hi.

Thank you for contacting us and reporting this issue.
Please, try now.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: stankoua
Moderators: Piotr Garasiński
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