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Installation of JomSocial SUPERCHARGED

7 years 9 months ago
  • Joel's Avatar
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  • Joel
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Licenses:
JomSocial Active iSEO Expired Socialize Expired

Hi,
yesterday I purchased the package indicated.

Now JomSocial Pro indicates "Upgrade Required"

but if I click on upgrade

Get this error:
Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 8009445 bytes) in /home/mysite/public_html/libraries/joomla/http/transport/curl.php on line 266

7 years 9 months ago
Licenses:

Hi, Joel.

Thank you for contacting us and purchasing our product package.
Supercharged package is a bundle of few our products.
you install them separately using Joomla! installer... so just like any other Joomla! extension.
Your issue is caused by insufficient server memory.
Please, check your if your server meets our system requirements: documentation.jomsocial.com/wiki/System_Requirements
If not, please, contact with your hosting provider and as if they could upgrade certain settings for you.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 9 months ago
  • Joel's Avatar
    Topic Author
  • Joel
  • Offline
  • Fresh Boarder
  • Thank you received: 0
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Ok ... I set the parameters of php and mysql.

;)

7 years 9 months ago
Licenses:

Hi, Joel.

And does it work now?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Joel
7 years 9 months ago
  • Joel's Avatar
    Topic Author
  • Joel
  • Offline
  • Fresh Boarder
  • Thank you received: 0
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Perfect!!!! Now is ok!!!

Moderators: Piotr Garasiński
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