Our nonprofit organization that helps child abuse, human trafficking and bullying victims uses the JomSocial community software on our RemovingChains.org survivor support site. We used to have a discounted rate due to the low levels of funding we get from donors verses the high numbers of victims there are globally that needed help.
I went to renew and am getting the normal $79 renewal rate for six months. We really need help in this area. Please let me know what you can do so I can get our community updated and safe for our survivors.
Blair Corbett, Executive Director
Ark of Hope for Children
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you