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no reply for my ticket 4499127441

8 years 7 months ago
  • anand's Avatar
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  • anand
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Hello

Why no reply for my ticket 4499127441 & none is replying from many days


note: This email address is being protected from spambots. You need JavaScript enabled to view it. & This email address is being protected from spambots. You need JavaScript enabled to view it. email id's bounce back

thanks
Anand

8 years 7 months ago
Licenses:

HI, Anand.

Ticket number doesn't tell us much.
Please, link it here.

Also it seems that your subscription expired... you won't be able to read answer anyway.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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