I want to return my money for JomSocial and Socialize. From month my site is not working properly, they are script errors. I need a reliable solution, so I bought EasySocial. There, everything works fine. When my money will be refunded to my paypal account ??
Regards.

Our billing department will reply to you Monday. They are not working on the weekends

Hi Albert,

The problem you reported is fixed and it's not related to JomSocial, just Socialize. So, a JomSocial refund is not possible. If you want to keep using Socialize I could cancel that refund or you could swap that template for other of our products.

Best regards,

JomSocial does not meet my expectations. Since using your products, it's my website has problems. I want to get an immediate return on my money. I lost my time, money and trust my users. I do not want to have anything to do with your company and your products. End of JomSocial and socialize. Understand this and give me the money back.

Where is my money?

???

Hi Albert,

According to our refund policy you're not entitled to get a refund.

Also, you're still using our products on your site.

Best regards,

My page is proof that your products are not working. Take the decision to return the money, and I will remove the page.

Hi Albert,

Read my previous message:

According to our refund policy you're not entitled to get a refund.

Also, you're still using our products on your site.

Best regards,