Hello We have recently renewed our license (Transaction ID : 5918702380). But the account still not reflecting the purchase.
Please clarify.

Hi there.

I'll pass this question to our billing specialist Ricardo, and I'm sure he'll reply as soon it's possible.

Hi Ajay,

Sorry about the inconvenience.

We processed the order manually. Could you let us know if you had any problem during the purchase process?

What was the browser and OS system that you used to purchase?

We want to investigate in order to avoid these kind of problems.

Thanks for your patience.