Hi, i have a technical problem 2 days after install. But i have no acces to the support forum...

Please help!

(problem is about a message in the Jomsocial configuration: String could not be parsed as XML

grtz Patrick

Hi Patrick,

Could you let me know what's your license ID?

Thanks,

Where do i find my lincense id?

My account, my downloads is also empty.... i am not able to install the patch ....

Problems all over!

Hi Patrick,

Sorry about the inconvenience. Send me the transaction details (ex. Paypal transaction ID) and I will restore the license to your account in order to provide you support.

Thanks for your patience.

Best regards,

Could you please give me acces as i have several major problem on a live website! Waiting for two (!!!!) days now!

Hi Patrick,

I found a license associated to this account: aspire3050

Looks like you are logged with a different account and it's the reason you can't see the license.

Use the correct username to get access to our support system.

Best regards,

On that username i am not able to login or requiest an new password....

the message is constantly "Reset password failed: Invalid email address" on the email i receive your messages on....

Could you make a new account or reset the user details? Username : HeerlijkTafelen, please send me a new password

Regards,

patrick

Hi Patrick,

For instructions about how to install the security patch please visit this page:
www.jomsocial.com/blog/hot-fix-3-1-0-4

I can't move the license to another account or send the login info to a different email address for security reasons. So, I sent the login info to the GMail account associated with aspire3050

Best regards,