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Mail/chat lost and not possible to delete old mail/chat after update.

6 years 9 months ago
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Hi Michal.

It´s not only me, it happens to some other people to.

It happened when I´m going to "Start" and some other pages, mostly but sometimes it works quicker.
I have tried to delete all messages in the DB but I have not managed to get rid of all.

I don´t know but I get the feeling that it´s because I have so much old posts that make it heavy?

Let me know when you are ready.

Thanks a million.

Jonas

6 years 9 months ago
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Hi Jonas,

this issue only happens on your profile page? please you try disable some Jomsocial app / plugin on plugin manager, I hard to connect to your site today..not sure why..

thank you!

6 years 9 months ago
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Hi Dimas,

We have some members complaining.
It happens to me and my partner that are admins almost all the time.
But sometimes it works perfect., it´s is a bit strange.

The test profile "Testprofil" is working quick.
Maybe it´s because the adminprofils have to load so much more?

Se Photo of the plugins, not many sa I don´t know what to disable?



Regards
Jonas

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6 years 9 months ago
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Hi Dimas,

No changes, still very slow.
My partners profilname is i KattenFreja and she is also a amin.
Just to test I started another admin profil and it works quick for now.
I hope you can get it upp and running soon because I need it.

Regards.

6 years 9 months ago
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Hi,

I access KattenFreja profile and works fine..
Maybe the slow issue is coming from module "Mina Vänner", please you set decrease limitation for that plugin or you disable that plugin

thank you!

6 years 9 months ago
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Hi Dimas,

Thanks for your help so far.
My profile have been slow and ok on and of.
Still slow after I set count to 20 in that plugin.

Regards.

6 years 9 months ago
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Please you disable jomsocial some plugins / applications..
xxxx/administrator/index.php?option=com_community&view=applications

6 years 9 months ago
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Well, it´s better but still slow comepeer to my test profile "Testprofil".
Specially going to "Start".

There are something else making it slow to, I think.

Do this mean that we can´t use the plugins at our site now?

6 years 9 months ago
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Hi,

If its coming from chat please you change "Checking for new messages in active chat" and "Checking for new messages in other chats" to bigger value..

thank you!

6 years 9 months ago
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I already have the biggest value, se photo.

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6 years 9 months ago
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Hi,

I already gave you the solution into your another forum post.

thank you!

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