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Sad Face on Front Page After Upgrade

7 years 9 months ago
Licenses:
JomSocial Active

ISSUE SUMMARY:
After upgrading to JomSocial 4.2.3 I have only a sad face on my front page.

STEPS TO REPLICATE:
1
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5
RESULT
EXPECTED RESULT
BROWSER

7 years 9 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

This is the fix, download and extract my file here www.dropbox.com/s/0klty5e8phgdkuv/user.php.zip?dl=0 and copy to components/com_community/libraries/

I hope it helps :)

cheers!

7 years 9 months ago
Licenses:
JomSocial Active

Thank you for your assistance, it eliminated the sad face and now I have a white screen on the front end.

7 years 9 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Russell,

Would you mind provide me backend access, please?

thank you!

7 years 9 months ago
Licenses:
JomSocial Active

I apologize you should have access now.

Regards,

Russell

7 years 9 months ago
Licenses:
JomSocial Active

Could you also tell me where to put the content in the "Free Bonuses" folder? Thanks!

7 years 9 months ago
Licenses:
JomSocial Active

It is the Gavik Tabs 5 module that the new JomSocial doesn't like, if I unpublish it the site works.

7 years 9 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Russell,

So I suggest you also contact Gavick developer, tell them the issue. If its still related with Jomsocial, please let me know.

thank you!

7 years 9 months ago
Licenses:
JomSocial Active

It worked with JomSocial before I upgraded, but I understand things are complicated. Have a nice day.

7 years 9 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Russell,

Yeah this is complicated since this issue caused by 3rd party code :)

Maybe gavick team can solve this.

cheers!

Moderators: Piotr Garasiński
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