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JomSocial problem whit data transfer

9 years 7 months ago
Licenses:
JomSocial Expired

and i add log file

9 years 7 months ago
Licenses:
JomSocial Expired

URL: hhtp://deadsoci.3w-bg.org/accesslog-deadsoci.3w-bg.org-09-11-2014_08_56_57-0000.gz

9 years 7 months ago
Licenses:
JomSocial Expired

Were you able to look at the site?

9 years 7 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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Hi Norris,

I am sorry for delay answer, we was on holiday yesterday.

Anyway your log is access log not error log, I need the error log instead.. also your backend access is not wokring, can you verify it please?

thank you

9 years 7 months ago
Licenses:
JomSocial Expired

Hello Dimas,
wher is problem whit login in: deadsoci.3w-bg.org/administrator/ ?
logins (user and pass) in the first post are correct (use my first post).
Error log is: URL: hhtp://deadsoci.3w-bg.org/accesslog-deadsoci.3w...014_08_56_57-0000.gz
and i add cPanel login in my first post

9 years 7 months ago
Licenses:

Hi Norris,

that file not error logs but access logs. I was looking that error logs at cpanel. I can't find it. could you please ask your hosting support to get error logs about error 500.

Regards,
Albert

9 years 7 months ago
Licenses:
JomSocial Expired
9 years 7 months ago
Licenses:

Hi Norris,

as you can see there is a lot of errors related with modSecurity. that module belong to server. please try to turn it off.
www.digitalocean.com/community/questions...talling-mod_security

Regards,
Albert

9 years 7 months ago
Licenses:
JomSocial Expired

yes i turn off, but i have same error on all JomSocial user page

9 years 7 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi Norris,

Is this issue alraedy fixed? because I just checked on profile page and it showing fine.. if you still have the another issue please you create new topic.

thank you

9 years 7 months ago
Licenses:
JomSocial Expired

After reinstallation to fix the problem

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