I tried again and choose "com_community_pro_3.1.0.1.zip" file. Is it the correct file?
3)click on "browse" and pick file "com_community"
It shows the same problem and not able to install and show the same message below:
An error has occurred.
0 SQL=LOCK TABLES `zxh9y_menu` WRITE
hi linda. first you'll have to update your supported domain into my account page here > www.jomsocial.com/component/digistore/licenses and then follow my steps.
Hi Chris,
I have added since I bought otherwise you could not install yesterday.
What I need is to install jomsocial 3.
I tried a few times and cannot install.
You mentioned to click on "browse" and pick file "com_community"
I have tried it but it does not work.
I looked at
documentation.jomsocial.com/wiki/Installation
It shows and I also tried and I cannot choose the file as if I upzip it and then that file is fold and cannot be choose.
click on "browse" and pick file "iJoomla-Installer-Updater"
You have the admin login info and also the ftp info.
Can you please check. What is the problem?
What is
documentation.jomsocial.com/wiki/Installation
?
Those steps are different according what you gave me.
Have you found the problem?
hi linda.
Could you provide us with some database access?
where can I send?
If I post here it is public and everyone can see, right?
When I post the message and I provided the login and database info. Please check. If you cannot find and I can send again. Just let me know where I can send. I do to want these info on public.
Thanks.
hi linda.
This issue seems to be caused by your server, you get this error " SQL=LOCK TABLES `zxh9y_menu` WRITE " since it seems that your user don't have rights to "lock table". You can ask your hosting provider to change this for you.