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"redirected you too many times" type error when accessing the frontend of site

6 years 3 months ago
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I have been working this issue for several months and cannot resolve it. I am about to give up on the whole thing as this is really pissing off my users since they cannot access the site. Ever since I upgraded to 4.x from 3.x this error occurs. I even reinstalled a clean install of JomSocial 4.5 in a new directory and updated the database with the prior data and then reinstalled 4.5 and still no luck. Here is the URL line after the redirect error: www.bhs1966.net/class/index.php/componen...iew=login&Itemid=118 . Here is the error message.
This page isn’t working
www.bhs1966.net redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS

I tried all the different browsers and none will work. I have access to the backend without issues. The prior database, the data itself, needs to be maintained for whenever I can get this redirect problem fixed. I have tried removing all .htaccess files but still no luck. I have other websites on this host and know that the problem is JomSocial but just cannot figure out what gives.

Steve

6 years 3 months ago
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Hi Steve
Could you share site credentials with me so i can debug this issue?
Please:
1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.
If possible you can share Cpanel access as well.

Regards

6 years 3 months ago
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I posted the info requested.

6 years 3 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
You have set the Home page as registered access, that should not be possible as public user always goes to default page and it should have access for them prntscr.com/i488ks
I set it to the public and now your site is working.

Regards

6 years 3 months ago
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I am still getting the redirect problem. I cleared cache but still redirecting improperly.

6 years 3 months ago
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Never mind. I got it.

6 years 3 months ago
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  • Steve
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Thanks Pankaj. It is always something simple. Appreciate it.

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