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"Photos are being loaded" but never load

6 years 7 months ago
Licenses:
JomSocial Active

Since upgrading to 4.4.2 photos in the stream don't load - it just says 'photos are being loaded' and that's it!

The installation also seems to have affected my mosets tree directory - images don't open in a pop up window anymore.

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6 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Hi Lee,

I see javascript error from counter.js
www.statcounter.com/counter/counter.js

where its coming from, this issue is coming from your custom code?

thank you!

6 years 7 months ago
Licenses:
JomSocial Active

Thanks Dimas - I removed the stat counter code but still have the same issue

6 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

Are you using k2 extensions? if yes please you upgrade it.

thank you!

6 years 7 months ago
Licenses:
JomSocial Active

No K2 extensions to upgrade!

6 years 7 months ago
  • Dimas's Avatar
  • Dimas
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I see, please wait our Javascript developer will inspect this

6 years 7 months ago
Licenses:
JomSocial Active

Great - that would be good. Let me know what they find out.

Thanks for your help

6 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Hi Lee,

I have the patch for fixing this, but your FTP access is not working

Command:	USER leegrah
Response: 	331 User leegrah OK. Password required
Command:	PASS ****************
Response: 	530 Login authentication failed

would you mind to check it again, please?

thank you!

6 years 7 months ago
Licenses:
JomSocial Active

I must have given you the wrong password! How can I send you the correct one?

6 years 7 months ago
Licenses:
JomSocial Active

I've updated the original post to the correct ftp password

6 years 7 months ago
  • Dimas's Avatar
  • Dimas
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I fixed the issue, please check again :)

6 years 7 months ago
Licenses:
JomSocial Active

Brilliant - that seems to be working now! Thanks. My only question now will be what will happen if Jomsocial is updated - will I have the same issue?

6 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Hi Lee,

This issue wont be happened again in next version 4.4.4 :)

thank you!

6 years 7 months ago
Licenses:
JomSocial Active

This has stopped working again - still getting the "Photos are being loaded" but they don't load message. Can you have another look?

Moderators: Piotr Garasiński
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