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after reinstall still stuck in install and my own profile shows an empty page

6 years 9 months ago
  • Lars's Avatar
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Hello,

EDIT:
please disregard the screenshots. I found out it was caused my a seo plugin trying to add 'title's' to all images.
---

However, two things remain..
My own profile page only loads a blank page .. I added the link to the admin only information

AND I tried reinstalling 4.3.4. and now it's stuck in the install window again .. (can't see any dummy.ini either)

I also noticed that it shows only 27k members while the users db on my site has over 50k .. should this not be the same number?

thank you,
Lars

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6 years 9 months ago
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Hi,

Hi,

1. I just checked it and it is showing fine..



2. its fine now, maybe that was cache issue

3. 27K is Jomsocial user, 50K is Joomla user who hasnt logged to your jomsocial yet, but we will fix this minor issue on next release.. this issue makes some customers confuse :)

thank you!

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6 years 9 months ago
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www.deepershades.net/community/larsbehrenroth/profile

this is the profile I am referring to ..
it's still showing a blank page

6 years 9 months ago
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HI Lars,

Would you mind to check php error log , please? what do you get on error log after open that profile page? I tried to debug via joomla configuration, but it useless, I cant see the detail error with it.

thank you!

6 years 9 months ago
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nothing in the error log ..
just see an entry in the access log > 47.XXX.XXX.143 - - [06/Jul/2017:20:15:35 -0700] "GET //community/larsbehrenroth/profile HTTP/1.1" 200 12714 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/603.2.5 (KHTML, like Gecko) Version/10.1.1 Safari/603.2.5"

6 years 9 months ago
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That is access_log, i need the log from error_log, or you contact your sys-admin to get the detail error after open that profile page ;)

6 years 9 months ago
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I checked the error.log .. no entry for that page

6 years 9 months ago
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sorry.. wrong error log ..
php error logging was disabled ..

turned it on and will report back shortly

6 years 9 months ago
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I see, it can be php error was disabled, please let me know when the configuration is done.

6 years 9 months ago
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nope, nothing ..
enabled the php error log and see a php error from one of my other domains on the server, but nothing when accessing the profile page ..

6 years 9 months ago
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Hi Lars,

Would you mind provide me login access for this user larsbehrenroth ?

thank you!

6 years 9 months ago
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added it on the top in the admin only info in this thread ..

6 years 9 months ago
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Hi Lars,

I found the problem, this issue caused by twitter plugin, and I already remove it from lars profile.. we will continue inspect this issue on our internal code.

thank you!

6 years 9 months ago
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awesome..
thank you so much

appreciate it

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