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[SOLVED] EVENT BUTTONS MISSING IN MOBILE

6 years 10 months ago
  • Jan's Avatar
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Hello,
I cant find event buttons on the event page in mobile. Please check attached file.
How can I xif it?
Thank you
Jan

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6 years 10 months ago
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Ahoj Jan.

Just tested that on my test site and buttons appear: snag.gy/65zmKw.jpg
What JomSocial version do you use?


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6 years 10 months ago
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Ahoj Michal,
I have
Joomla 3.7.1
JomSocial 4.3.3

6 years 10 months ago
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Ahoj Jan.

Please, edit your first post and under main text field you'll find a switch.
Click on it - new text field will appear.
Provide me your site backend URL and credentials - I'll investigate.


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6 years 10 months ago
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Ahoj Michal:)
I added admins detail. done.
Thank you
Jan

6 years 10 months ago
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Ahoj Jan

Could you check them? I get: Nejdříve se prosím přihlaste. when I try to log in.


- Instead of saying: 'it's not working', explain the problem in detail.
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6 years 10 months ago
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hello,
sorry my fault, I update my admin details now.
I can check it again
Thank you
Jan

6 years 10 months ago
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Ahoj Jan.

I was able to see the issue on your site... but couldn't get into the backend.
None of credentials let me in.

Do you use any layout overrides for events?


- Instead of saying: 'it's not working', explain the problem in detail.
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- Make sure that your site/server meets JomSocial System Requirements
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6 years 9 months ago
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Ahoj Michal,
sorry, my fault. I update password for backend in first post.
and what you think any layout overrides for events, how can I edit?
Thank you so much.
Jan

6 years 9 months ago
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Ahoj Jan.

I've checked with user Jan Staffito and buttons are visible:
snag.gy/Pdshjt.jpg
snag.gy/CiNQUa.jpg

Make sure you log in as user that have rights to join event and if event allow to invite friends.


- Instead of saying: 'it's not working', explain the problem in detail.
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- Make sure that your site/server meets JomSocial System Requirements
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- Use the "Thank You" feature on any post that helped you
6 years 9 months ago
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Yes, for this event is ok, because Jan Staffito is in event. But if you check event Promo Boomit, where Jan Staffito isnt in event like entrant.
Link for event Promo Boomit: book.staffito.com/index.php/events/viewe...mo-boomit-2-hostesky
You can see button for Request to participate 'Žádost o účast' blue button in desktop is ok, but in mobile isnt show. And thats problem.
Please check screen.

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6 years 9 months ago
  • Jan's Avatar
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Hello,
any feedback?
Can you help me?
Thanks
Jan

6 years 9 months ago
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Ahoj Jan.

So this one is an invitation only event.
This seems to be a valid bug. I reported this to our developers.
I'll update you when we'll have fix for this.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 9 months ago
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  • Jan
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Thank you so much
JAn

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