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Support Documentation Refund
Support Documentation Refund
Refund
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Sales & Billing | Post-purchase
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Refunds?
We provide a no-question-asked, 30 days money back guarantee for all purchases, except for subscription renewal payment.
$1 trial carries 30 days money back guarantee. However, refund is not applicable to the second payment of $148 as it is charged after 30 days.
Conditions
Refunds must be requested within 30 days of the purchase date.
We allow refund but no repeated refunds are allowed :)
We don't refund after the 30 days period
Procedures
To request a refund:
simply send an email to billing@jomsocial.com
Include your order reference number along with the email
Kindly allow 48 hours for us to process the refund.
