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JS Top Members

6 years 3 months ago
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Hi Guys, I used to be able to post a list of members on my site using the "JS Top Members" module that looked like this


But the new JS Top Member Module don't seem to have the same features
The new module settings look like this

and the old module settings look like this


Am I forgetting to do something or have the features been removed from the new version?

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6 years 3 months ago
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and this is what my new Top Members module looks like when I publish it

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6 years 3 months ago
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HI, James.

Thank you for contacting us.
Yes, that is correct. Many modules ware rebuild from scratch, that's why they have changed.
New module just do not have karma bars.... actually this could be added using customization but this will require help of a developer.


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6 years 3 months ago
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but the new module doesn't seem to work at all
it wont even display a list of members

6 years 3 months ago
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Hi, James.

Please:

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

I'll take look into your settings.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 3 months ago
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I have provided said credentials in the first post. This will give you access to all domains so please be carefull only to make changes to the .net

6 years 3 months ago
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HI, James.

Module seems to not work correctly.
I assign developer to investigate this further.
I'll update you ASAP.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 3 months ago
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Hi Michał, I made a discovery. The JS Top Members does work but none of the old karma carries to the new version.
I created a new member while testing and I posted under my other username and they appeared in the Top Members module.
It looks like all my members will be starting new karma records, which is not a problem.

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6 years 3 months ago
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HI, James.

I have message from developer: old version of top members module using user points as ranking. But for new version of Top Members module not using user points anymore, but using statistic data that stored at database.

That confirms your discovery ;)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 3 months ago
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I've updated my live site and published the JS Top Members module. But it is now displaying differently than it did on test site.
It used to look like this


but now it displays like this (which dont look as good)

Any ideas why it might be displaying like this?

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6 years 3 months ago
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HI, James.

Please, let me know what browser you're using.
I've checked your site with FireFox Quantum (latest version) and module displays fine: prntscr.com/hpjii1


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 3 months ago
  • James's Avatar
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Using latest version of Google Chrome. And its at the live site that its not displaying right www.harmonicaclub.com/

6 years 3 months ago
Licenses:

HI, James.

I use latest version of Chrome 63.0.3239.108 and it also looks fine:
prntscr.com/hpxa9o

Please, try to clear browser cache by reloading site with CTRL + F5.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: James
6 years 3 months ago
  • James's Avatar
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  • James
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Licenses:
JomSocial Active Socialize Active

Started to display properly after I deleted browser cache as you said, thank you :)

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