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"More" link not loading activities

6 years 4 months ago
  • Elie's Avatar
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  • Elie
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Hi,
When I click on "More" link which is available in end of stream, it is suppose to show next stream activities. It work for one time only. It is not showing further activities on second time click.
Please check issue.
Thanks

6 years 4 months ago
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HI, Elie.

Thank you for contacting us.
Second click on "More" button throws server 500 error.
Please, contact with your hosting support and ask for server error log. Post latest log entries here.
I noticed also that bootstrap is loaded twice on your site - one from template and second from some Sourcecoast extension - please, try to disable loading one of this file: prntscr.com/h556rs
This may also influence this issue.


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- Tell us how to replicate the problem, we can't fix it if we can't find it.
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6 years 4 months ago
  • Elie's Avatar
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HI Michal,

Thank you for the response.
I checked log file and last entry in log file is "2017-11-02T06:30:40+00:00 INFO 127.0.0.1 jfbconnectauthfailure Empty password not allowed." and I don't think it is creating trouble,
I had disabled JFBC component for testing purpose. Now, there is only one bootstrap but issue is still as it is.
Please help me in this.

Thanks

6 years 4 months ago
  • Elie's Avatar
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it got stuck after stream with text "Tom Schwander likes Buck Stearns's comment in Former Trump campaign aide George Papadopoulos pleads guilty in Mueller probe"

6 years 4 months ago
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HI.

Okay, I assign developer to investigate this further.
He'll contact you ASAP.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 4 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

I get this error

Call to undefined method Joomla\Registry\Registry::getInt()

it can be caused by old jomsocial and joomla version, please you upgrade them all to the latest version. Jomsocial to 4.5 and Joomla to 3.8.1

thank you

6 years 4 months ago
  • Elie's Avatar
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  • Elie
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But everything was OK earlier and working fine in the same Joomla and jomsocial version.
Upgraded Jom-social version has so many changes and I am worried that I may lose changes which I had performed in template.

6 years 4 months ago
Licenses:

HI, Elie.

Please, try to upgrade your test site first and check if issue persist.
If it's gone, please, consider to upgrade your live site as well.
You may need to update your overrides as well.
To check differences between files use this tool: www.diffchecker.com/


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 4 months ago
  • Elie's Avatar
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  • Elie
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  • Posts: 63
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Licenses:
JomSocial Active Socialize Expired

Hi Michal,

We have another site with same Joomla and Jom-social version but this scroll issue is not there. You can check that at www.gossip.guide/ . Then why this is happening here only?

Thanks

6 years 4 months ago
Licenses:

HI.

Please, note the difference: on your first site you have "more" button while on second you have autoload.
I presume that both of them share the same JS version - but it may be that using different load method works differently.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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