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Several problems with the template JA Mood

6 years 6 months ago
  • Daniel's Avatar
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  • Daniel
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JomSocial Active Socialize Expired

Hi,

I have some problems:

The drop-down menu comes under the module JS Hello Me



Exactly the same thing happens to me on another page where I use the template Socialize

I can't set the main header image, here:

Nothing happens when I set the image, and in addition to this menu loads somehow strange long


It will not update parts of the modules attached to the template JA Mood



Finally, a question - what this module is called ? - I ask because I wanted to turn it off

6 years 6 months ago
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Cześć Daniel.

Thank you for contacting us.
So many questions in one topic :)

First of all please, edit your first post and provide correct site credentials. Screens are from modelka page while access is to serwis pralek :)

1. Need to see the issue.
2. need to see the issue.
3. You've set template layout that do not display header - logo is displayed in header... that do not exist on your site. You need to chnage template layout (to default) to see header and logo in it.
4. I'll ask developer to investigate that module update issues... but fix credentials first
5. This is NOT a module, it's just an info. It will be gone as soon you create first activity... post something on stream and this will be gone :)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 6 months ago
  • Daniel's Avatar
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  • Daniel
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JomSocial Active Socialize Expired

1. Need to see the issue. -> In that case, I invite you, the password and login given -> naprawa-pralek-katowice.pl
3. You've set template layout that do not display header - logo is displayed in header... that do not exist on your site. You need to chnage template layout (to default) to see header and logo in it. -> I changed the layout template (to default) and didn't help
4. I'll ask developer to investigate that module update issues... but fix credentials first -> done
5. This is NOT a module, it's just an info. It will be gone as soon you create first activity... post something on stream and this will be gone :) -> oh, good to know ::side::

6 years 6 months ago
Licenses:

Cześć Daniel.

1. Add this code:

.joms-dropdown, .joms-popover {
z-index: 101 !important;
}

To: ROOT/templates/ja_mood/css/custom.css (if you don't have this file - feel free to create it)

2. The same fix will work for Socialize.

3. Use JA Masthead module instead. This is a framework option and works if any module is assigned to "masthead" module position.

4. OKay.

I assign JA developer to look over JA issues.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Daniel
6 years 6 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi Daniel
We have updated the JA ACM module and other JA Extension on My download Section.
Kindly download them and install it on your site to update the JA ACM module and JA Content type plugin.

Regards

The following user(s) said Thank You: Michał, Daniel
6 years 6 months ago
  • Daniel's Avatar
    Topic Author
  • Daniel
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  • Posts: 7
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JomSocial Active Socialize Expired

ok, thank guys all the problems resolved.

6 years 6 months ago
Licenses:

HI, Daniel.

Great to hear that ;)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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