Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Turned off e-mail notification but still get email if somebody tag me in comment

6 years 11 months ago
Licenses:
JomSocial Active

Hello.
At profile page I turned off all checkboxes to do not get e-mail notification.

But I still get e-mail if somebody tag me in comment with @. (COM_COMMUNITY_USER_TAGGED_COMMENT_EMAIL_CONTENT, COM_COMMUNITY_PROFILE_USER_TAGGED_COMMENT_EMAIL_CONTENT and may be others)

Thanks.


Sorry for my English
6 years 11 months ago
Licenses:

Hi, Dmitry.

Thank you for contacting us and reporting this.
It seems that there is no opt-out option for those notifications.
I'll pass this to our developers.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 2 months ago
Licenses:
JomSocial Active

I still have this problem (get email when somebody tagged me). Can you please fix it (add settings)? Thanks.


Sorry for my English
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW