Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
Can you provide me firewall access to your backend? are you using 3rd party SEF component? Since as I know we use this format since long time ago
yyyyyy.com/userID/profile
, or maybe you use 3rd party SEF component
I see, I dont see the 3rd party SEF component on your backend.
Well, our developer confirmed this, which the default format is
yyyyy.com/ID/profile
and not
xxx.com/profile/ID
, the profile URL be generated via joomla Router, and jomsocial doesnt handle it.
I am not sure where/why you get format like this
xxx.com/profile/ID
? can you give me the prove sample, please? to prove it maybe you can install the old jomsocial version on your test server
Maybe you used 3rd party SEF component before? because that URL is not our original profile URL, I need more prove from your old Jomsocial version, maybe you can install it on test server?