Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

reCaptcha does not work

4 years 1 month ago
Licenses:
JomSocial Active

Hi

I have Jomsocial 4.0.9 on Joomla 3.4.3. Now my users can't register because of a captcha failure.

On the registration screen there is a error message in the captcha image.

ERROR: Invalid domain for site key

I have created a new reCaptcha-Key for my url and copy-paste the new keys into Jomsocial site configuration. But the error still exists.

In Jomsocial Site Configuration there is still the section NoCaptcha and a switch to enable NoCaptcha or not. Ist this a bug and should this mean enable or disable reCaptcha?

Regardless of the setting of this switch, the reCpatcha error on registration form always exists.

Any fast help would be appreciated...

regards

Rolf

4 years 1 month ago
Licenses:

Hi, Rolf.

Please, create new set of keys for domain: bubblemaker.ch
And try again.
It ma be temporary issue in Google service.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Rolf Würgler
4 years 1 month ago
Licenses:
JomSocial Active

Done... Now i get

ERROR: Invalid site key

Any other idea?

regards

Rolf

4 years 1 month ago
Licenses:
JomSocial Active

PS: Must the Joomla reCaptcha-Plugin be enabled for Jomsocial?

4 years 1 month ago
Licenses:
JomSocial Active

Ok, i hav created the keys today 3 times new and i get always

ERROR: Invalid site key

When i switch between "Dark" or "Light" in section "NoCaptcha-Style" this doesn't change anything. Looks like your Login module has a problem.

Can you check this please?

regards

Rolf

4 years 1 month ago
Licenses:

Hi, Rolf.

I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
4 years 1 month ago
Licenses:

Hi, Rolf.

that because you using Jomsocial Profile Type component. that component always override jomsocial configuration. not sure why they do that.

please goto that component > Js configuration > and edit each profile types. you can see captcha setting there.

Regards

The following user(s) said Thank You: Rolf Würgler
4 years 1 month ago
Licenses:
JomSocial Active

Thank you... That's it... Now i am one step further...

kindest regards

Rolf

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW