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Chat bar is not opening

1 year 9 months ago
  • gustavo's Avatar
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  • gustavo
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JomSocial Active iSEO Expired Socialize Expired

hi

in my testing site im testing 4.5.1 and the chat bar is not opening.

thanks

1 year 9 months ago
Licenses:

HI, Gustavo.

Thank you for contacting us.
I explained this here: www.jomsocial.com/forum/modules-plugins-...ns/38442-chat#184308

It will be opened as son you'll have first conversation ;)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
1 year 9 months ago
Licenses:

HI, Gustavo.

On your site is a kind of issue.
Message can't be send. If trying to send after clicking button in profile - confirmation window is blank.
When try to send via chat, message appear on chat but is not sent: prntscr.com/hzfpdu

I assign developer to investigate this further.
He'll contact you at Monday.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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