EDIT: Dangit! I just realized I didn't choose a category when I posted and so it defaulted to Pre-Sales Questions uggg... I'm sorry, please move to correct category.
Hi Everyone!
Installed Platform and Components
Hi Jen,
Would you mind provide me backend and FTP access, please? post it into private info
1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.
thank you!
Hi Dimas!
Thank you for your prompt reply!
I have performed the above and look forward to the next step.
Best regards,
Jen
I feel like a total idiot...
This is no longer an issue, I have managed to figure it out, thanks!
you're welcome, glad to know that :)
Jennifer, what was the issue?
it can be caused by old jomsocial version, upgrade to the latest version would fix this :)
Dimas wrote: it can be caused by old jomsocial version, upgrade to the latest version would fix this :)
Glad to know that :)