Hello,
After upgrading from 4.3.5 to 4.4.4 I can not load the message or chat facility. The loading screen stays without progressing to the messages.
Any help would be gratefully received
Richard
Hi Richard,
This issue usually caused by javascript conflict, please provide me backend and FTP access. I will inspect this issue further.
thank you!
How do I message you privately with the requested information?
Hi,
Please follow this
1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.
I have added the requested access details
Hi,
This issue caused by plugin System - AntiCopy, disabled it and works fine now.
please check on your side.
thank you!
The messaging appears to be working but all messages before the upgrade appear to have been lost. Is this correct? Do you know of any "no right click" module that I can now use?
The old message will be migrated to new chat system via cron job :)
Thank you, the messaging is now working but I still have a problem. The text of any message that I send to a friend is in white - same as the background so it is invisible. The message received from a friend is in a dark colour so is visible.
Hi,
Please provide me the screenshot? I dont see that issue on your site.
thank you!
This issue is now resolved. Thank you for your help
you're welcome :)
I am doing one final test before upgrading Jomsocial on my live site. How long should it take for the old messages to be migrated to the new chat system or is there something I have to do before the migration is done?
Richard
I have resolved this issue. Thank you