Hello -

Following the recent changes, I am interested in upgrading from Pro to Supercharged. Am I able to pay a prorated upgrade fee for the remainder of my current Pro subscription? Also, does the current sale on the Supercharged subscription apply to upgrades?

Thanks!

Luke

Hi, Luke.

Thank you for contacting us.
I'm sorry but the only option to upgrade plan is from Standard to Pro.
I'll contact with billing department and ask if it will be possible to issue a refund for cost difference between Pro and Supercharged - after you purchase Supercharged.
I'll update you ASAP.

Hi Michal -

I appreciate your looking into this. My biggest concern is renewing my subscription for Socialize, so I figured I would just upgrade to the Supercharged. But if it's easier for me to just renew Socialize and stick with Jomsocial Pro, I think that will also meet my needs at this point. Thanks!

All the best,
Luke

P.S. I appreciate your assistance earlier resolving my issue with Guru, and I know I owe you a message back on that. Things got super busy for me, as I'm sure they have been for you all with the recent changes. Thanks again for your help!

Hi, Luke.

I talked with our Billing Department. There is an option to upgrade from JomSocial PRO to supercharged.
You need to pay the difference.
You purchased JomScoial PRO for $99
Supercharged is $299

So: $299 - $99 = $200

If you agree then I'll send you a discount coupon to purchase Supercharged for $200. Please, let me know.