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Cannot upload profile photo

6 years 3 months ago
  • Ratna's Avatar
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  • Ratna
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After clicking on upload photo it does not provide me with the crop photo or save thumbnail options to actually save the uploaded photo.

www.mymoviedate.me
you can log in with test /test or create a new account.

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6 years 3 months ago
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JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
I can see there is some style issue on your site does not show the options.
Could you share site credentials with me so i can debug this issue?
Please:
1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.


Regards

6 years 3 months ago
  • Ratna's Avatar
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  • Ratna
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I submitted the needed credentials on the main ticket. Please let me know what the issue is

6 years 3 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
The submitted super user login details are not working. prntscr.com/i47mau
Can you please check and correct them
Let me know with a reply after submission.

Regards

6 years 2 months ago
  • Ratna's Avatar
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  • Ratna
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JomSocial Active iSEO Active Socialize Expired

Pankaj,
I updated the super user credentials. Sorry about that !

6 years 2 months ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
I turn off SEO option from global configurations and it working fine now. It also fixes another thread issue of URL.
you have to check the URL redirection on your site to make it working with SEF on.

Regards

Moderators: Piotr Garasiński
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