Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Cannot upload profile photo

9 months 3 weeks ago
  • Ratna's Avatar
    Topic Author
  • Ratna
  • Offline
  • Fresh Boarder
  • Posts: 21
  • Thank you received: 0
Licenses:
JomSocial Active iSEO Active Socialize Expired

After clicking on upload photo it does not provide me with the crop photo or save thumbnail options to actually save the uploaded photo.

www.mymoviedate.me
you can log in with test /test or create a new account.

Attachments:
9 months 3 weeks ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
I can see there is some style issue on your site does not show the options.
Could you share site credentials with me so i can debug this issue?
Please:
1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.


Regards

9 months 3 weeks ago
  • Ratna's Avatar
    Topic Author
  • Ratna
  • Offline
  • Fresh Boarder
  • Posts: 21
  • Thank you received: 0
Licenses:
JomSocial Active iSEO Active Socialize Expired

I submitted the needed credentials on the main ticket. Please let me know what the issue is

9 months 3 weeks ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
The submitted super user login details are not working. prntscr.com/i47mau
Can you please check and correct them
Let me know with a reply after submission.

Regards

9 months 3 weeks ago
  • Ratna's Avatar
    Topic Author
  • Ratna
  • Offline
  • Fresh Boarder
  • Posts: 21
  • Thank you received: 0
Licenses:
JomSocial Active iSEO Active Socialize Expired

Pankaj,
I updated the super user credentials. Sorry about that !

9 months 3 weeks ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
I turn off SEO option from global configurations and it working fine now. It also fixes another thread issue of URL.
you have to check the URL redirection on your site to make it working with SEF on.

Regards

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW