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Friends, Photos, Groups and Events links on my profile do not respond

6 years 2 months ago
  • Ratna's Avatar
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  • Ratna
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The Friends, Photos, Groups and Events links below my profile image do not respond.
www.mymoviedate.me/profile.html (login using test/test)

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6 years 2 months ago
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I think , most of the the buttons within the app (like the advanced search button on the "All Members" page etc, is looking for a particular structure (parents etc) of the menu. I repurposed the original menu that I got when I downloaded the application. Is there a way to get that menu back? I think this will solve all these broken links.

6 years 2 months ago
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Hi
You need to create the menu again, to check your site backend can u share the details below :
1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.


If its something due to wrong configurations, I would be happy to fix it for you :)

Regards

6 years 2 months ago
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Pankaj,
I updated my original post with site details: backend URL, admin credentials and FTP

6 years 2 months ago
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JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
Please check your .htaccess file and disable 3rd party extension one by one.
I turn off SEF option from the global configuration and it fixes the issue on your site, There is some restriction in the URL routing on your site.
You can see now each url on your site is working fine.

Regards

6 years 2 months ago
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What is the best way to check the .htaccess file? used to use fireftp, but its not available for newer versions of firefox.

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6 years 2 months ago
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JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
You can open the file from cpanel, via FTP it will not show as its hidden file.
Or you can ask your hosting provider to have a look on it, and they will remove any redirection rules if its added on your site.

Regards

6 years 2 months ago
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Thanks Pankaj !

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