Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

videos in the event do not inherit the events settings

9 months 3 weeks ago
Licenses:
JomSocial Active

Hi,
1. User uploads a photo to the event (general access).
2. All can see this photo.

1. User uploads a video to the event.
2. Only friends can see this video. The video in the event remains confidential. Why?

9 months 3 weeks ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
In the event, both video and photos will be viewed.
Kindly check the privacy settings for video and photos in the Jomsocial > configurations > Privacy prntscr.com/i3r8py
Also, If the video is not accessible i need to check it on your site, For this kindly submit site details:
1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

Regards

9 months 3 weeks ago
Licenses:
JomSocial Active

Thanks for the answer.
I am also sure that this should be so: both video and photos will be viewed :)
"the privacy settings for video and photos in the Jomsocial > configurations > Privacy prntscr.com/i3r8py" - this is privacy settings for personal photos and videos of the user. Personal photos and videos of the user are only available to friends by default on my site. Nevertheless, photos and videos in groups inherit group settings and are available to members of the group, photos in events inherit event settings and are available to members of the event. Video in events does not inherit event settings and is not available to members of the event.

9 months 3 weeks ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
I got the issue that video is not accessible on your site for a geoup, I tried to add a video link to test and I can access it as well.
Kindly share the site details so that we can check the problem directly on your site.

Regards

9 months 3 weeks ago
Licenses:
JomSocial Active

My problem: Video in events does not inherit event settings and is not accessible to members of the event.

9 months 3 weeks ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
I understand the issue on your site.
To check the cause of issue on your site we need to have a look on your site.
Kindly provide me site details :
1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.


Regards

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW