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Photos are not available

10 months 1 week ago
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Hi Jan
Our developer applied a fix to your site, Please try to upload the photographs now.
We are not able to replicate this issue on your site with the given username/password and also issue not found in the fresh package, It looks like the photos were moved to the new album for that particular user only.

If you will face the same issue again, kindly provide us site backup or take backup of the site and allow us to debug and modify files, so in case of anything wrong you have full site backup.


Regards

10 months 1 week ago
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  • Jan
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Hi Pankaj,
thanks for your support. New profiles seem to be all right. We'll watch it.
Jan

10 months 1 week ago
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JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

You are welcome!

9 months 3 weeks ago
  • Jan's Avatar
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Hi,
the bug is still there. Please check this user:
book.staffito.com/index.php/2105-kamila-hejnarova/photos
But we are find, why is it. Hope so.
We have limit for upload 1 photo for 5MB. If user update bigger photo, then show error message and create empty folder in photos (Fotky streamu).
Can you help me and find solution?
Thank you
Jan

9 months 3 weeks ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
I tested photo upload with Jomsocial user account shard in this post and tried to upload an 8mb size image.
It shows error prntscr.com/i68q6z
And there is no thumbnail created, you can check Jomsocial user account and try the same.

Regards

9 months 3 weeks ago
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Ok,
so we have still the same problem.
Check these new profiles:
book.staffito.com/index.php/2089-rybarikova/photos
book.staffito.com/index.php/2088-niccooolka/photos
book.staffito.com/index.php/2106-terezamatous/photos
book.staffito.com/index.php/2105-kamila-hejnarova/photos
and so much more.
Album Stream photos (Fotky Streamu) has bug. Or where users did fail? Why they have new album for each stream photo.
Can you help me?
Thank you
Jan

9 months 3 weeks ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
Our developer checks this issue but we are not able to replicate it on your site as well on the fresh installation of Jomscocial.
Also tried a different way to upload pic.
For the time we applied fix in components/com_community/helpers/albums.php line 211.
By this change, if user creates multiple stream album, now superuser can delete them.

Regards

9 months 2 weeks ago
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ok thank you

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