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Issues with Photos and videos

7 years 5 months ago
Licenses:
JomSocial Active iSEO Active

ISSUE SUMMARY:
Go to btm-forum.org/dev/administrator
user = admin
pass = BTM#1vulcan
STEPS TO REPLICATE:
1 Click on any event
2 Click on More
3 Click on Photos (There are 7 photos but it shows up as 0 in the count)
4 Click on Stream photos or cover photos ... it says loading but never streams the photos
RESULT
EXPECTED RESULT - I should be able to stream photos
BROWSER any browser

7 years 5 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Stephane,

Because I inspect this issue further, whould you mind to update your jomsocial to the latest version, please? because it can be caused by old version issue.

thank you

7 years 5 months ago
Licenses:
JomSocial Active iSEO Active

Updated to 4.2.5
Still not working
Please investigate

7 years 5 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Stephane,

Would you mind provide me FTP access, please?

thank you!

7 years 5 months ago
Licenses:
JomSocial Active iSEO Active

Can I get your email Id so that I can pass it on to you.
I don't want to share the details on a forum, please

7 years 5 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

You can edit your first topic www.jomsocial.com/index.php?option=com_k...d=35460&mesid=170075 and add the FTP access inside private info there or you go to my profile page and add the access via message, it will be safe :)

thank you!

7 years 5 months ago
Licenses:
JomSocial Active iSEO Active

Please check your Jomsocial message inbox
Thanks

7 years 5 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Stephane,

This issue caused by jBolo plugin as well, so make the counter broken, but now the counter is working fine..

I suggest you contact jBolo developer fox fixing this.

thank you!

Moderators: Piotr Garasiński
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