Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
Any User make Uploads from her own Server into the picture of our Community and the Thumbs and the Preview looks like with much smaler saturation as the Originale. If we look the pictiure into the full size mode. all looks like fine.
What can we do ? In the attachemant you can see 2 pics for example. one ist preview and the second the full size mode.
Hi Michael,
I am experiencing the login failed with given access credentials.
For replicating the process to check we need it.
Can you check please?
Thanks
Hi Michael,
I have now successfully logged in and check for one image.
I have placed both (full and thumb) at one file for comparing.
I didn't get difference for that,
here I am attaching the file for you to check.
Please check.
Thanks
This is strange. you have make a upload in our Community or on your Site ?
It is possible if the user have a color profile like prophoto included that this issue comes up ?.
Do you ha ve a whitepaper for us with the specification of the uploadet files.
Colorprofile
dpi and more ?
Hi Michael,
I have compared some photos at my local server which were uploaded with jomsocial and didn't find and difference.
Than I have download this file from your site and upload here to show for confirmation.