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Activation email not being sent

6 years 1 month ago
  • Marijan's Avatar
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  • Marijan
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Hello, I have a problem with the activation mail, I don't receive any when I register a test account. I get a welcome mail, but not a activation mail.
The Joomla config is set to self activate (the registration worked before I installed JomSocial). The website: www.crocafe.at
I appriciate any help.

Thank you

6 years 1 month ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
First check the User options in Joomla for the activation: prntscr.com/ia7rt6
if still you have this issue:
Kindly share the details with me again here:
1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

6 years 1 month ago
  • Marijan's Avatar
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The User options are set properly.
I edited my first post. Thanks for helping.

6 years 1 month ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
Kindly set the cronjob on your server so jomsocial will send the email
currently, it will be under pending prntscr.com/iaoqwt
here is documentation helps you documentation.jomsocial.com/wiki/Setting_Up_Cron_Job

Regards

6 years 1 month ago
  • Marijan's Avatar
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Unfortunately, I had no success. I habe read the documentation but I'm doing something wrong and I don't know what.
Maybe you can tell me more: gyazo.com/00a895673d71c23521b45760123b6c0c

Thanks again

6 years 1 month ago
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
You can set the Cron on an hourly basis. In the Jomsocial backend to run the cron immediately open Jomsocial > Monitor > Main Queue,> Execute Cron.

Currently, the cron seems working on your site as there is no Pending email showing.

Regards

The following user(s) said Thank You: Marijan
6 years 1 month ago
  • Marijan's Avatar
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  • Marijan
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Licenses:
JomSocial Active

Thanks for helping, finally it works.

Moderators: Piotr Garasiński
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