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Blank Jomsocial Pages

6 years 7 months ago
  • Israel's Avatar
    Topic Author
  • Israel
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  • Fresh Boarder
  • Posts: 14
  • Thank you received: 1
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Expired

My Jomsocial pages are blank with the exception of the registration page and the jomsocial default home page.
I will appreciate if this is resolved asap

6 years 7 months ago
Licenses:

Hi, Israel.

Thank you for contacting us.
Did you customized Socialize template in any way?
JS pages (except frontpage) do not display mainbody code at all...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

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6 years 7 months ago
  • Israel's Avatar
    Topic Author
  • Israel
  • Offline
  • Fresh Boarder
  • Posts: 14
  • Thank you received: 1
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Expired

Thanks for your response. I only change I made to Socialize is in the template width; I didn't make any change anything in the JS.

6 years 7 months ago
Licenses:

HI, Israel.

Please, restore Socialize original files. And check if issue persist.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 7 months ago
  • Israel's Avatar
    Topic Author
  • Israel
  • Offline
  • Fresh Boarder
  • Posts: 14
  • Thank you received: 1
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Expired

I changed the template to another and the pages started displaying. However, I have reuploaded Socialize but the issue is still there.

6 years 7 months ago
  • Israel's Avatar
    Topic Author
  • Israel
  • Offline
  • Fresh Boarder
  • Posts: 14
  • Thank you received: 1
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Expired

I will appreciate if someone can help me resolve this issue.

6 years 7 months ago
Licenses:

HI.

But it seems that reinstallation fixed your issue: prntscr.com/gdx2zh
Now all pages are available: prntscr.com/gdx3at
Please, check your site.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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