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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Blank Registration Page

6 years 8 months ago
  • Israel's Avatar
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  • Israel
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Hello, my site shows a blank registration page. I've tried all I can to troubleshoot it but all to no avail.
I will appreciate a prompt response to this asap.
My site is www.thebureauiv.com

6 years 8 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

Would you mind provide me backend and FTP access, please?
1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

thank you!

6 years 8 months ago
  • Israel's Avatar
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  • Israel
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I have provided my admin details.

6 years 8 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

Please check again, it should work fine now.. but I have caphta issue "ERROR for site owner: Invalid domain for site key"
Please you check again the capctha configuration.

thank you

6 years 8 months ago
  • Israel's Avatar
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  • Israel
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JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Expired

Thank you. I have just realized that other Jomsocial internal pages(like the profile pages and other pages) are also showing blank pages. Please help me look into this.

6 years 8 months ago
  • Israel's Avatar
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  • Israel
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JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Expired

I was hoping to have gotten a response to my last post.
Please help me resolve this asap.

6 years 8 months ago
  • Israel's Avatar
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  • Israel
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  • Posts: 14
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Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Expired

This is quite disheartening that up till now, I've not gotten a response neither has this issue been resolved.
Can someone please help me look into this matter?

6 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

I am sorry for delay answer..

I just fixed the issue, by created new jomsocial menus on main menu.

please check again..

Moderators: Piotr Garasiński
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