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Issue deleting video content

6 years 4 months ago

#182975

Topic Author
Eugene
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Fresh Boarder
Posts: 17
Thank you received: 0

Licenses:

JomSocial Active

I'm getting an UNDEFINED ERROR when trying to delete a video from the frontend of the site. The steps I took are attached to photos.

Attachments:

6 years 4 months ago

#182980

Michał
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Moderator
Posts: 13447
Thank you received: 3689

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HI, Eugene.

Thank you for contacting us.
Please:

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

Did you tried with different template? Like default Joomla! Protostar?
Or did you tried to remove it in backend?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

Moderators: Piotr Garasiński

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