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Clicking on profile pictures, Menu Links & Toolbar Not Working

6 years 8 months ago

#177657

Topic Author
Eugene
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Posts: 17
Thank you received: 0

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JomSocial Active

Hello

I upgraded to the new version of Jomsocial 4.4, and I also upgraded the Mood template and plugins, now none of the links are working. I tried to click on the member's images, they are also not working correctly- when you click on the image it takes me to the videos page and not the person's profile.

Also, the Sidebar now shows a blank menu instead of the menu bar.

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6 years 8 months ago

#177661

Michał
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Moderator
Posts: 13447
Thank you received: 3689

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Hi, Eugene.

Thank you for contacting us.
Issue is caused by menu misconfiguration. JomSocial frontpage menu item should be created as FIRST.
This is because other JS pages inherit that ID.
You create as first link to Videos this all other pages get this ID... what result redirecting to video page.

I'm sorry but I don't see sidebar button.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

6 years 8 months ago

#177729

Topic Author
Eugene
Offline
Fresh Boarder
Posts: 17
Thank you received: 0

Licenses:

JomSocial Active

Hello, I looked at the menu items and I'm not sure how to move it to "FIRST". I'm using the quickstart Mood template, then I installed jomsocial.

How do I change it so that the menu works properly? i.e. steps.

Also, when I click on profile pictures under "MEMBERS" module, it doesn't go to their profile page.

6 years 8 months ago

#177750

Michał
Offline
Moderator
Posts: 13447
Thank you received: 3689

Licenses:

HI, Eugene.

Just delete all JomSocial related items that you created. Remove them from trash.
Do not touch anything in JomSocial Toolbar menu!!.
Then create JomSocial frontpage (home) menu item... then recreate your menu items.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

Moderators: Piotr Garasiński

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