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Error: String could not be parsed as XML

8 years 3 months ago
  • José 's Avatar
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  • José
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I have instaled the last version of Jomsocial.

When i tried acess in backend jomsocial configuration I'm getting this error "String could not be parsed as XML" and i can´t acess data about configuration.

8 years 3 months ago
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HI, Jose.

I'm sorry but I can't reach your site backend: i.imgur.com/p9q2IeU.png
Please, edit your first post and provide correct site credentials.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 3 months ago
  • José 's Avatar
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  • José
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My apologies, but the site admin is www.zenwalking.com/administrator , the domain that jomsocial is instaled is www.zenwalking.com not www.zenwalk.com , it was an error when i purchase the extension. Please could you correct the domain?

8 years 3 months ago
Licenses:

HI, Jose.

Please post a domain change request here: www.jomsocial.com/forum/billing-issues

After your request is accepted, please, update this thread and make sure it has "Pending Support" status.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 3 months ago
Licenses:

Hi, Jose.

Please, try this: www.jomsocial.com/forum/installation/232...parsed-as-xml#116043

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 3 months ago
  • José 's Avatar
    Topic Author
  • José
  • Offline
  • Fresh Boarder
  • Posts: 9
  • Thank you received: 0
Licenses:
JomSocial Active

Michael

Thank You the problem is solved.

José Palma

Moderators: Piotr Garasiński
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