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Unable to post status or anything else to wall or profiles

8 years 5 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY: We have a small group site we privately use. After upgrade to latest PRO version 4.1 n one can post anywhere in Jomsocial. Pictures can be uploaded however every time we attempt to make a post anywhere it just disappears.

Joomla 3.4.4



BROWSER:Chrome

8 years 5 months ago
  • Dimas's Avatar
  • Dimas
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Hi Doug,

Can you check the user points configuration, and make sure upload photo rule is enabled?

I can't access your backend/admin section, its blank page.. please check it.

thank you

8 years 5 months ago
Licenses:
JomSocial Expired

Ok. First off the Domain is www.cctgateway.com

Your system will not let me change the primary support domain and I have asked in the forum how to do it before. You only have a forum and no contact or ticket system. Odd for an expensive component.

Secondly, It is NOT a problem with uploading photos as I stated above. Photos uploaded to Albums do show up.

Users cannot post anything to the wall or profiles. No "status" text, anything. Anything posted by a user just disappears. In the "say whats on your mind" section. Also, cannot post to other users profiles walls.

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8 years 5 months ago
  • Dimas's Avatar
  • Dimas
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I need to inspect this via admin section, but its not working and showing blank page when I access www.cctgateway.com/admininistrator , can you check it, please?

8 years 5 months ago
Licenses:
JomSocial Expired

I just accessed it. It's not blank for me.

8 years 5 months ago
  • Dimas's Avatar
  • Dimas
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I got it, most of user points configrations are not be activated, you should enabled them, because if you disabled it will be effected to the stream

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8 years 5 months ago
Licenses:
JomSocial Expired

This confuses me. I don't want to use user points. I don't have any use for users being awarded points for their activity.

So you're saying by disabling the points system I in effect disabled the wall and posting??

8 years 5 months ago
  • Dimas's Avatar
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dont disable it, just set the points to 0 (zero)

8 years 5 months ago
Licenses:
JomSocial Expired

Ok. Well that seemed to fix it. I have no idea user pointment would disable functionality aside from the points system itself.

8 years 5 months ago
  • Dimas's Avatar
  • Dimas
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that works as designed, we integrate user points and stream item configuration together :)

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