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Error loading video

8 years 8 months ago
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I activated video upload up to 25 MB but loading does not work , after the message processing of the video , nothing happens and does not create the thumbnail

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8 years 8 months ago
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Hi Gaetano,

could you please send me that video file to my email:
This email address is being protected from spambots. You need JavaScript enabled to view it.

I need to try by my self. it can be video encoding issue.

Regards

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8 years 8 months ago
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hello , the file is 23.4 MB and I can not send him , is a file created with a system Android . you can try to load one you ?

8 years 8 months ago
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Video MP4 (.mp4)

8 years 8 months ago
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Hi Gaetano,

I cannot see correct configuration for video upload. you need to put FFMPEG path at video settings:



here the doc:
documentation.jomsocial.com/wiki/Video_L..._Upload_Requirements

after I put this FFMPEG path:
/usr/bin/ffmpeg

it can uploaded and converted.





Regards

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8 years 8 months ago
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hello, thank you, you do not see the thumbnails, how do I fix?

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8 years 8 months ago
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Hi Gaetano,

please go to jomsocial backend > videos > all videos, and fetch thumbnail

Regards

8 years 8 months ago
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1) a user how to create a thumbnail?
2)I posted another video but have not received the notification and is not seen on the bulletin board

8 years 8 months ago
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Hi,

1. by default the thumbnail will be created automatically. if not, video owner can visit that video page.



2. you need to wait until cronjob finish. did you setup it already?
documentation.jomsocial.com/wiki/Setting_Up_Cron_Job

Regards

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8 years 8 months ago
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????

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8 years 8 months ago
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Hi Gaetano,

give me time for investigating this issue seem FFMPEG not properly setup at your server.
video convert depend with FFMPEG not jomsocial.

Regards

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8 years 7 months ago
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Hi,

I listed my ip to white list.
and accee FTP by using this host: ftp.[your site domain]
with same username and password for hosting cpanel

but login still failed. invalid username/password.

what I missing here?

Regards

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8 years 7 months ago
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It works for me

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8 years 7 months ago
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It works for me

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Moderators: Piotr Garasiński
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