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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Problems with Community Toolbar for Socialize Template

8 years 10 months ago
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

hi,
in some menu points the images/logos are not shown in the Community Toolbar for Socialize Template.
thank you for help

8 years 10 months ago
Licenses:

Hi, Jurgen.

Where I could see that issue?
I logged in to your site, browsed to my profile.
All avatars are displayed properly: prntscr.com/7acsn0

Does this issue apply to certain profile? Or certain account?
Or maybe certain browser?

I use FireFox.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 10 months ago
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

Hi, its the avatar and the logo in the Toolbar for Socialize Template
not everytime the logo or the avatar is shown.

Look at Mitglieder -> Suche

I testet it on every browser - allways the same problem
so i found i hint. Allways when a submenu is activated the logo and the Avatar is not shown in the toolbar.

8 years 10 months ago
Licenses:

Hi, Jurgen.

That's handy information - I fixed it ;)
Please, check if it works for you.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 10 months ago
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

so now the avatar is shown, but the logo not.
What have you changed?
Are this core problems?

8 years 10 months ago
Licenses:

Hi, Jurgen.

No, this aren't core issues - rather your site specific issues.
I added / to avatar URL in module code...
Now I did the same for logo... should be fine now.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Jürgen
Moderators: Piotr Garasiński
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