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Version 4.0.3 - Issue

8 years 11 months ago
  • Gabriele's Avatar
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ISSUE SUMMARY:
Right column go down on the page

STEPS TO REPLICATE:
1 I've installed version 4.0.3 - Right column in frontpage (after login) go down on the page... Why? What happens?
2
3 I need to reinstall all fix? (read my last issue post)
4
5
RESULT
EXPECTED RESULT
BROWSER Firefox and Chrome

8 years 11 months ago
  • Dimas's Avatar
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Hi Gustavo,

Do you have this issue after upgrade to version 4.0.3? because when I see it this issue caused by protostar joomla template, which you modified it, right?

thank you

8 years 11 months ago
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Hi Dimas,
yes. My site works with 4.0.1.... after installing at 4.0.3 right column went down on the page...

I think it's a template issue but I don't know how to fix this...
I know that if you copy & paste something on joomla editor this issue happens... but on my site I haven't post by "copy & paste"....

It's so strange...

When issue happens, I was on site (frontend) not in backend... Writing and posting something... not developing on template... I didn't change or modify template! I changed it (only footer) on the first installation.

8 years 11 months ago
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Hi Gustavo,

Please provide me the FTP access, so I can inspect this issue further.

thank you

8 years 11 months ago
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ok... in first post.

8 years 11 months ago
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Hi Dimas, perhaps I've found the issue....

It appears when a user share a post of another user like when someone post a news from a site and another user share in his profile that news...

If I hide that shared post... template works good! Now It works.... :?

I changed the number of activity in frontpage... from 10 to 0.... refresh frontpage (no issue)
Activity in home 1 - refresh frontpage (no issue)
Activity in home 2 - refresh frontpage (no issue)
Activity in home 3 - refresh frontpage (no issue)
Activity in home 4 - refresh frontpage (HERE THE ISSUE! - It's a shared post from a group to a profile)
Hide the shared post - Now It works fine! (no... read my next post after this)

May you verify this?

Thanks

8 years 11 months ago
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No No No....

I need to delete / erase the shared post...

Now it seems working fine

8 years 11 months ago
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But.... the fix?

It's really a share post issue?

8 years 11 months ago
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I thought this issue already fixed, since the last time I saw this, this is working fine until now..




anyway..please you update to version 4.0.5

8 years 10 months ago
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no images on answer...

no screenshot
no sitename

and the bug is not fixed!

you must share a post from a group not writing a post on the stream... after sharing refresh the page

NOW, please, delete all images of this site from your post!

8 years 10 months ago
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Hi, Gustavo.

Printscreen deleted as requested.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 10 months ago
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Hi Gustavo,

Just replicated by posting new post on group, and seems fine here.. screenshoot on private info MISC..

thank you

8 years 10 months ago
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Hi Dimas.... no create a post...

You must sharing a post of another user of a group... after doing this refresh the page... the right column go down the footer...

8 years 10 months ago
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I see, I can replicate now.. I think the share group HTML is broken, I will add it to our bugs list.

thank you

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