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After upgrading to 4.0.3 absolutely nothing is working

9 years 1 day ago
  • Tahir's Avatar
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  • Tahir
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ISSUE SUMMARY:
I just updated my community to 4.0.3 and after my first login there's nothing working anymore.
For example: On the homepage (as logged-in user) the tabs of the new module (users,latest photos,videos,events) doesnt react. The notifications module doesnt react. Share buttons etc. nothing happens when i click on them. Also the news feed filter button doesnt work either (show all, show only friends etc). On my profile page the tabs for 'Stream' and 'about me' isnt working too. So how i said, actually nothing is working.

I would like to ask you if you can please check out my dev site and investigate what the problem is.

STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

The following user(s) said Thank You: Xristoph Conrad
9 years 19 hours ago
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Hi Tahir,

I cant access administrator page, always got redirect to frontend. seem you using custom secure URL.
Please turn off any script compressing/optimizer/cache from your template manager. The issue with this things.

if the issue still exist, please provide me valid administrator access detail (URL, username + password), by editing your first post at this topic.
put it under site info form.

Regards

8 years 11 months ago
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Hi Albertus.

Yeah, sorry because of the secure URL. My fault. I will update the admin info's. So you can check it out if you need.

I disabled the compressing feature in my template manager and it started working now. So thanks for the tip. But are im not able to use this function at all? It speeds up my site and i would like to use it again. So wheres the problem with this function?

There's still a couple of issues i cant understand. One of them is the Latest Photos tab in the module. Theres only one column instead of 4 columns. You can see what i mean on the attached screenshot.

Regards.

P.S: Can you please remove my sitename from your previous post? I would appreciate it.

Attachments:
8 years 11 months ago
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Hi,

removed.

and about module, please delete old version members module override from:
/templates/[site template]/html/mod_community_members/

Regards

The following user(s) said Thank You: Tahir
8 years 11 months ago
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Hi,

about compressing, not all compressing functionality will not make any issues. jomsocial script has been compressed.
you can asking that template provider for more support.

Regards

8 years 11 months ago
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Thank you Albertus.

I will do some testing with the compressing functionality.

You know the problem i had at beginning of this topic. All the tabs etc wouldnt work. I have this issue right know on mobile devices. So nothing changed with compression etc. Desktop still working nice. My iPhone 5S Safari & Chrome got problems with it. Could you please take a look with your mobile device?

Thanks in advance.

8 years 11 months ago
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Hi,

here the fixes for mobile:
www.jomsocial.com/forum/technical-issues...ren-t-working#127212

if you still have other issue. please open new topic about it. one topic with multiple issue is not good for other support members. they cant find it easily.

Regards

8 years 11 months ago
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Albertus wrote: Hi,

removed.

and about module, please delete old version members module override from:
/templates/[site template]/html/mod_community_members/

Regards


I'l bet you want to say /templates/[site template]/html/mod_community_photos :)

8 years 11 months ago
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Is there a path/folder where to copy bundle.js in it? :)

8 years 11 months ago
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Hi Tahir,

sorry, you are right:
/templates/[site template]/html/mod_community_photos

for bundle.js here the path:
/components/com_community/assets/release/js/bundle.js

Regards

The following user(s) said Thank You: Tahir
8 years 11 months ago
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Hi Albertus.

The fix is done. iPhone is working as expected now.

Thank you again and again...

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