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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

New to Jomsocial - need regular help

9 years 1 month ago
Licenses:
JomSocial Expired

We are South Africa’s premiere Non Profit Company for the legalization of Cannabis. We have an exclusive social platform for our members on our website: fieldsofgreenforall.org.za/
We have various little issues and some things are just way over our head.
We are looking for someone to help out with our Jomsocial platform that is currently not working to its full potential for our members.

9 years 1 month ago
Licenses:

Hi, Myrtle.

And that Support Forum is for :) Just Remember: ONE thread = ONE issue (do not merge few issues in single thread). Also remember to properly describe your issue, provide steps to replicate it, URLs and printscreens.

So please, open new thread with your issue... open as many threads ad you need.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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