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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Karma Photo(s) missing

9 years 4 months ago
Licenses:
JomSocial Active

During upgrade from our older version, we lost our Karma photos. Pretty much you can do anything via our back-end, plus our staff is 24/7 so were easily contacted via messaging within our site. This is one of our post that we need fix. Our security however will not fit in all requested fields within this support ticket. Would some email me and a note to my account with our access passwords?

We need the karma fixed among some issues, this is Just one of them.

9 years 4 months ago
Licenses:

Hi, Gerard.

Please read this:

www.jomsocial.com/forum/technical-issues...-icons-missing#72031

Browse via FTP here: ROOT/components/com_community/templates/default/images/ and copy all karma images.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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