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500 unable to load format class

9 years 4 months ago
Licenses:
JomSocial Expired

I just updated Joomla to 3.3.6 and it completely knocked out my site. I can't access administrator or any other site pages or our member pages.

Please help fast because our site is effectively down!!!

Thanks.

9 years 4 months ago
Licenses:

Hi, Jacqueline.

This is Joomla! issue not related with JomSocial. Please, try this solution:

www.yellowwebmonkey.com/developer-blog/i...pgrade-to-joomla-3-3

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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